Zooniverse - Notice history

Operational

Project Pages and Classifications - Operational

Project Builder - Operational

Talk - Operational

Caesar - Operational

Classrooms - Operational

Notice history

View current status

Jul 2020

JUL29
Scheduled database maintenance
CompletedMaintenance30 hours
  • Completed
    July 30, 2020 at 2:00 PMUTC
    Completed
    July 30, 2020 at 2:00 PMUTC

    We experienced intermittent errors and loss of connection, but our systems appear to have stabilized. Work continues to smooth out and resolve a few remaining issues related to recent maintenance work.

  • Update
    July 30, 2020 at 11:49 AMUTC
    Update
    July 30, 2020 at 11:49 AMUTC

    I'm pleased to report that Talk is available once again. We identified that the problem was being caused by a network issue at our service provider. This issue has not yet been resolved, but we have managed to temporarily work around it in order to restore service. Talk is loading a little more slowly than usual, but this should be resolved once the underlying network problem has been fixed.

  • Update
    July 29, 2020 at 4:27 PMUTC
    Update
    July 29, 2020 at 4:27 PMUTC

    Zooniverse.org is mostly back online now. Talk is still unavailable, and we're continuing to work to restore full access to that. We're sorry for the continued disruption.

  • Update
    July 29, 2020 at 9:00 AMUTC
    Update
    July 29, 2020 at 9:00 AMUTC

    This is still ongoing – sorry for the continued disruption. We have completed the work that we had planned, but we are now encountering a connectivity issue with the database server. We are consulting with our service provider to resolve this issue as soon as possible.

  • Update
    July 29, 2020 at 8:56 AMUTC
    Update
    July 29, 2020 at 8:56 AMUTC

    The database work is still ongoing but we hope to have our services back online shortly.

  • In progress
    July 29, 2020 at 8:00 AMUTC
    In progress
    July 29, 2020 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    July 29, 2020 at 8:00 AMUTC
    Planned
    July 29, 2020 at 8:00 AMUTC

    As a followup to today's website maintenance, we will be performing some essential work on our main database tomorrow, 29 July 2020, at 9 am BST. During this work Zooniverse.org, Talk, and our API will all be unavailable for a few minutes (likely 15 minutes or less).

  • In progress
    July 29, 2020 at 8:00 AMUTC
    In progress
    July 29, 2020 at 8:00 AMUTC

    Today's database work is beginning now.

JUL28
Scheduled maintenance of Zooniverse.org
CompletedMaintenance2 minutes
  • Completed
    July 28, 2020 at 8:02 AMUTC
    Completed
    July 28, 2020 at 8:02 AMUTC

    The maintenance has been completed and Zooniverse.org is back online.

  • Planned
    July 28, 2020 at 8:00 AMUTC
    Planned
    July 28, 2020 at 8:00 AMUTC

    We will be carrying out essential maintenance on the morning of Tuesday, 28 July, 2020 after 9 am BST. During this time Zooniverse.org will be unavailable for approximately 30 minutes. This includes project pages, the project builder, and Talk.

    The Panoptes API will still be available, so any automated processes or uploads using the command-line client or similar tools will continue to function as normal.

  • In progress
    July 28, 2020 at 8:00 AMUTC
    In progress
    July 28, 2020 at 8:00 AMUTC

    This morning's maintenance will begin in approximately ten minutes.

Jun 2020

No notices reported this month

May 2020

Several services unavailable
ResolvedPartial outage3 hours 10 minutes
  • Resolved
    UTC
    Resolved

    The issue with Quay.io is ongoing, but we have managed to restore our services now.

  • Investigating
    UTC
    Investigating

    Several of our back end services are currently unavailable due to an outage at Quay.io (https://status.quay.io). As a result some parts of Zooniverse.org and our other websites will be unavailable or may have limited functionality.

    We are currently trying to work around the problem to restore our services.

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